About Our Certified & Experienced Plumbers in Decatur, IL
Your Choice for Plumbing Repairs & Services
We believe that a company’s name should reflect the business model they present to their customers. That’s why A1A Plumbing was created with a motto in mind that has built the foundation our company has stood upon for over 50 years. We wanted Decatur, IL to have a reputable, fair priced, local, and professional repair and service plumbing company where the owners perform the work. Now, decades later we pride ourselves on upholding those same values through our hard work and exceptional customer service.
Our belief that integrity is built on trust stems from our brand’s name and present our business model from these three abbreviated terms:
The first A in A1A Plumbing stands for our prices always beings affordable. Our loyal customers know firsthand that our certified technicians waste no time completing jobs, and work at competitive rates that do not compare to other competitors in the Decatur, IL area. We provide speed, price, and quality all in one; we stand by our pricing and services so much that we put it in our name!
1 – First
The second term is the number 1 which stands for putting our customers first. The founders of our company have always been focused on customer service. Without you, our customers, we’d never been able to exist as a trusted business for over 50 years. We treat your home as if it were our own and strive to provide plumbing services that keep your family comfortable and safe. Our goal is to put you and your family first, if you have any questions about your home’s plumbing system, call our shop to speak with a friendly staff member!
A – Available
The final A in our company name stands for our being available. In an age of technology, our company understands how important it is to be available at all hours of the day. That’s why we provide 24/7 plumbing care 365 days a year. The owners of A1A Plumbing want to personally handle your calls to ensure that you receive the best and most accurate information regarding all of your plumbing needs. Call today!
Certified & Insured
A1A Plumbing has allowed our background to be reviewed and completely certified via ServiceLive.com, an independent non-biased contractor referral service. We feel our customers should be guaranteed safety, honesty, integrity, and trust when allowing us or any service contractor to enter their homes or businesses.
When recommend when hiring any service professional to ask questions, receive price estimates, and feel comfortable before allowing them into your home. A1A Plumbing takes pride in catering to our customers. We are always happy to explain answers to any question you may have.
Quality Service with A Guaranteed Warranty
A1A Plumbing is happy to offer a one-year labor warranty on almost all of our plumbing and renovation services. This includes a full one year no cost to you labor and parts replacement warranty on all materials, fixtures, and faucets we supply. All faucets we supply to our customers carry a lifetime manufactures warranty. After our one-year labor warranty expires, you may contact the manufacture directly for free parts and accessories for your faucets.
Plumbing fixtures, disposers, sump pumps, water heaters and all other items have manufacturer warranty polices and time periods that vary from one year to lifetime warranty periods. Some items such as waste disposals have in home warranties in which the manufacturer handles their warranty after installation. Typically, the higher the initial price, the longer the manufacturer warrants the item. Again, as long as we supply the item, we can guarantee it for fully for one year at no cost to you. After the one year, you may have to contact the manufacturer directly to gain parts for items under warranty and our labor to repair the item is billed at our everyday low service call rates.
If you have any questions about our Labor and Material Warranty, please give us a call at (217) 423-7112.